Hub & Spoke Social Media

March 13, 2010 · 2 comments

Disclosure: NVI is currently working with FlightCentre.ca, and although I am not involved in the project, I am an NVI employee.

This is the second half of my interview with Gregg Tilston from Podcamp Toronto 2010. Gregg is the man in charge of SEO & Social Media at FlightCentre.ca, and in this clip, he discusses how FlightCentre.ca is using social media to generate traffic in a way that’s similar to how the airline industry uses the hub & spoke system to manage airline traffic. Basically, their blog is their social media hub, and all their offisite social media profiles (such as Twitter and YouTube) are the social media spokes that filter traffic back to the blog.

iPhone Version

{ 2 comments… read them below or add one }

Adam March 25, 2010 at 1:07 pm

Very informative and yet very interesting post, I would like to add that the social media yet has so much capacity I hope those attach with it will have a very nice life economically!

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Adam March 26, 2010 at 2:15 pm

very nice video I like their way of making us understand things, thanks for sharing such a nice post!

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