Comments on: Fault, Blame, and Responsibility http://www.gypsybandito.com/fault-blame-and-responsibility/ The wandering thoughts of a digital nomad... Thu, 02 Feb 2012 20:20:02 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Carico http://www.gypsybandito.com/fault-blame-and-responsibility/comment-page-1/#comment-18533 Carico Wed, 30 Dec 2009 20:16:56 +0000 http://www.gypsybandito.com/?p=1748#comment-18533 I never really thought of it that way but you are right. It is like entering into a relationship with ups and downs and communication problems. Great article! I never really thought of it that way but you are right. It is like entering into a relationship with ups and downs and communication problems. Great article!

]]> By: Orchid Box Italia http://www.gypsybandito.com/fault-blame-and-responsibility/comment-page-1/#comment-18532 Orchid Box Italia Wed, 30 Dec 2009 16:05:46 +0000 http://www.gypsybandito.com/?p=1748#comment-18532 I agree with Michael above - particularly as we have seen client relationships and referrals bring over half our business over the last year - word of mouth is still underrated in the internet world. I don't quite agree with the maxim the "customer is always right", but it's certainly true that you should always try and help your clients out with any problems, even if they are self created. At the end of the day - if you do a good job, word will be spread; likewise with a bad or simply lazy job. I agree with Michael above – particularly as we have seen client relationships and referrals bring over half our business over the last year – word of mouth is still underrated in the internet world.

I don’t quite agree with the maxim the “customer is always right”, but it’s certainly true that you should always try and help your clients out with any problems, even if they are self created. At the end of the day – if you do a good job, word will be spread; likewise with a bad or simply lazy job.

]]> By: Michael Gold http://www.gypsybandito.com/fault-blame-and-responsibility/comment-page-1/#comment-18502 Michael Gold Fri, 18 Dec 2009 23:04:34 +0000 http://www.gypsybandito.com/?p=1748#comment-18502 CT- Like any relationship, I think the client relationship comes down to managing expectations and perception. Good communications and positive experiences should yield a mutually beneficial relationship that can lead to happily ever after. CT- Like any relationship, I think the client relationship comes down to managing expectations and perception. Good communications and positive experiences should yield a mutually beneficial relationship that can lead to happily ever after.

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